1.2K Comments

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Bobby King
Charlotte, NC · 5 months ago
HOT

and I would max out every last card because she is in a place where credit is not accepted

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Loretta Bard
Wethersfield, CT · 5 months ago
HOT

I went through this with my husband died my first husband and they can't tell me how to see him too so you know what I did and went to the bank brought his ashes and put his goddamn ashes on the table and said here you go you can talk to him now Lily put the urn on the guy's desk and said here you go you said you had to see and talk to him well here he is go ahead and talk to him try telling you he's dead I got everything I needed done and then after that that bank manager and vice president never talk to me again and they don't even look at me when I walk in the bank now lol

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India Pilon
Utica, OH · 5 months ago
HOT

Went thru this with my sister’s passing! Her husband had to send a copy of her death certificate to each entity her name was on

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Angela Chambers
Greensboro, NC · 5 months ago

But they expect him to pay whatever the balance is on that card

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Mary Joiner
Vidalia, GA · 5 months ago

my daughter passed away and I went to cut her lights out and pay her finally bill. They told me I couldn't turn her light out or pay her bill she has to do it . I told her thank you hope u get that bill paid .

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Cindy Sluys
Blaine, WA · 5 months ago
HOT

I ran into this after my mom passed. I eventually gave them the phone number and address with plot number to the cemetery. Most would just say thank you and that would be it. Some would call back saying something about not being funny giving them the address of a cemetery. I told them yeah it wasn’t funny to me either of her dying.

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eloy gutierrez
Camarillo, CA · 5 months ago
HOT

the customer service in the USA 🇺🇸 is terrible

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Amy Williams
Hampstead, MD · 4 months ago

my husband had court for a traffic thing and he passed 5 days before court. the police officers came to my home with a warrant and thought i was hiding him lol...the kids and I were a mess but after the cops left we laughed so hard. my son said dad still wins mvp of hide n seek lol

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Margaret Elliott
2 months ago

Yep, that happened to me. I lost my home because of it. My husband passed away from brain cancer. I was eligible to keep my home in what you call, "in bank lew of". I sent them everything including death certificate. After a bunch of back and forth, I was told that they had to speak to my husband and get his authorization for records. I will mention the bank. Wells Fargo. I lost everything.

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Aaroniousthegrey
Kissimmee, FL · a month ago

people don't listen

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Chris Garrett
Martinsburg, WV · 5 months ago

I had a bank (bb&t) put a hold on my name when I tried to open an account somewhere else because they said I owed them money for an overdrawn account. I told them thats impossible because I've never had an account there. after being transfered sever times and being on the phone for about 2 hrs they agreed that I never had an account there...... but they refused to remove the hold until they could "investigate" it took 4 months to get them to remove it before I coukd open a bank account anywhere else and I was told by a few attorneys that there was little i could do about it without thousands of dollars up front with no guarantee I'd win. our banking system needs to be wiped out and rebuilt. we've given them far too much power.

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Margaret Wallace
Stanley, NC · 5 months ago

I went through the same thing when my husband died. It was so painful for them to treat you like that. I offered his death certificate but they said they had to talk to him. How awful for stupid people to put people already suffering through something like this!

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richard angelle
Lafayette, LA · 5 months ago

Ridiculous just bring a certificate of death and they have to allow you access to the card

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Angelica Yeaples-VanCise
Eldred, PA · 3 months ago

So heartbreaking. Reminds me of this news broadcast I watched where the News Lady said "we tried to reach out to the deceased several times for a comment"! I was like 😲 are you freaking serious, how did that work out for you 😆😆😆. Then someone posted it all over the Internet. It's on YouTube and everything. I swear people don't think they just speak anymore!! God bless this man and I am so sorry for his loss 🙏🙏

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Janet Dunn
Sherrard, IL · 5 months ago

what happened to your face.. No means No... 😳

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Karen Shurley
Wewoka, OK · 4 months ago

Same thing when my twin brother passed; I was trying to cancel his satellite service because he had died, the customer rep said he had to talk to my brother. I don’t know how many times I told him my brother was dead, I finally said my brother was unreachable since I didn’t put his cell phone in his casket. 🤨🤔

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Jennifer Lambertson
Newport News, VA · 2 months ago

Bring the bank agent a Ouija Board and tell the agent can contact your wife that way. 🤔

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Becky Roesler
Fairbury, NE · 4 months ago

I had the same thing happen when I tried to cancel my husband‘s cell phone when he passed away they kept saying they wanted to talk to him and I said well it’s a little hard we had him cremated and they said well then you were gonna have to go to our main office with his death certificate to prove to us that he is gonethese people are just nuts

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Donna Wendorff
Melbourne, FL · 2 months ago

Does anyone remember Service Merchandise? They told me that exact same thing when My husband died 35 yrs ago.

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Ruth Ann Richardson
Pittsburgh, PA · 3 months ago

I would take the death certificate ,and speak to the manager,I need a apology 🙏🤔💕God Bless you 💕🙏🙏🌸💕 both 💕

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janet landini
Salem, NJ · 5 months ago

it happened to me when my husband passed. I had to get his death certificate to prove that he was deceased.

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Dexter Valles
Brooklyn, NY · 4 months ago

what happened to his face?

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Martha Crabb
Jonesboro, AR · 4 months ago

My husband of 20+ years and a very happy, loving relationship were it was not on either of our bucket list to die at the ages 60 and 62 he passed away from triple open heart surgery and passed away September 16,2020 I to went to the bank and because I was not on the account would not let me withdraw the remaining amount in his account and I am the one thst deposited the money that was in the account and we had been married over 20 years, my bad I guess I had no idea that I could not decline own ship of the time of his death even with death certification still they refused to give me the money and I just could not understand why so I looked the matter up on line and ask where does the unclamable money go in the bank at the time of the account owner and here is what I was told it is left alone for I believe a year and then the bank supposedly gives to charity as it a tax break for the donation and helps the banks with payment on there tax write off! If that is not a crape shot what is

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Linda Johnson
Denison, TX · 5 months ago

Simething similar happened when my mother passed away. The phone company kept sending her a bill for five months. I send newspaper notices and death certificates but it did not but stillvdifnt get it. The last time I called them they said they couldnt disconnect the phone without talking to her. So 🥰

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DOC1
Goshen, NY · 5 months ago

If his name is not on the credit card, no further payment is due.

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Karen Wilson
Florence, OR · a month ago

It's SO MADDENING! You're already dealing with the loss of your spouse and they just make you want to scream! There needs to be changes made.

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Corn Pop
Apple Valley, MN · a month ago

Well kinnda seams the bank wants fraud on these cards and when someone runs them uo I gareentee you they will come after him .. Absolute STUPIDY

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Sandy Irwin
Russellville, AR · a month ago

pure ignorance - this is our society these days

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Luke Duke
Debary, FL · 3 months ago

When my father passed in 04, he had just bought a new car, maybe 6 months earlier. My mother never had a driver’s license, so after dad passed as the executor of the will decided to return the car to the selling dealer. Three months later, they called and threatened my 92 year old mother. WRONG!!! They then told me that they were going to file suit for $12,500. for the car, that they had. They wanted a good address where they could serve daddy. I gave them the Cemetery address and hung up. Never heard another word.

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John Morris
Fayette, AL · 5 months ago

Sounds familiar, when my wife passed & this stupidity came to the house I gave them the number to the funeral home. When & if that didn’t work I told them Heaven c/o Jesus Christ. No more problem…

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Toni Ward
Terre Haute, IN · a month ago

I tried to cancel my mother's charge card, out of death certificates, they told me I could no cancel it. I said ok I'll leave it open. she said some one could use it. I told her thats OK, you can collect the payment from her. I recieved a letter that they cancelled it.

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John Turner
Fort Thomas, KY · 4 months ago

so proud of the job my wife does. she handles these calls. closing the cards is automatically done by her personally. then she searches every data base her bank has and closes every account she can. then she gathers the information the caller needs to take care of any additional issues.

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Joan Austin
Parkesburg, PA · 2 months ago

The bank teller needs help! maybe she needs hearing aids 😂

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Kathy Mills
Burlington, KY · 2 months ago

Obvious DEI hire😆😆😆

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Miriam Wollenweber
Bellingham, WA · 4 months ago

you do not have to do anything if your name is not on the credit card. it is not your responsibility to pay her debts.

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Jael
Rifle, CO · 4 months ago

This actually happened to me with a cell phone company when my husband passed away. Finally, I just got a male acquaintance to state over the phone that he was (my husband’s name…) and the cell phone company finally cancelled his account. I had already sent them a death certificate… not good enough

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Brian Swift
Oxford, GA · 5 months ago

Bank of America did not release my deceased wife’s bank account to me (even though I had a court document stating her assets were mine now, and all other paperwork). They had me come back to the branch, wait to see the branch manager, have him call the central office, they would give me instructions to do something else, and when it was done it would be resolved in “5 business days”…and then suddenly, NOTHING HAPPENED. This went on for 6 months! Actually, when I first went in there to report her death I found out they had suspended my bank account too! It took me a couple of days to get access to my own money!!! That could have gone very badly had I needed groceries or other needs for myself and my 8 year old son!

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Montanadan
Seattle, WA · 5 months ago

the credit card people called us and said we were responsible for the outstanding balance on our deceased mothers credit cards . we laughed and laughed into the phone until the hung up. They never called back

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Patricia Floro
Holtsville, NY · 4 months ago

😂😂😂I experienced the same when my husband died. Finally sent the law firm an email noting the cemetery, Chapel name and crypt # and let him know when he did speak to my husband to tell him I was making pasta for dinner! His secretary printed the email and taped it on the inside of her cabinet in her office. She thought it was hysterical! How stupid people can be!!!!

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Bonne Wooten
Richmond, VA · 3 months ago

The bank did that to me when my mom died. I told them they’d need an ouija board.

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Teresa
4 months ago

I was trying to get my mother-in-law’s interest rate lowered on that stay in your home program. It was a nightmare dealing with Wells Fargo and she died before I made any progress. They then proceeded to call my cell phone twice a day for about 18 months asking to speak with her. I had sent her death certificate several times. Stupid, stupid people reading off a clip board.

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William Hauser
Sanford, NC · a month ago

Death certificate

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Alicia Covarrubias
Rockford, IL · 5 months ago

I hate banks anything to keep your money ..

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Alisa Bycroft
Monmouth, IL · 4 months ago

Even sending a copy of the death certificate sometimes does nothing. I've been trying for several years to cancel a credit card in my mom's name. I sent all the paperwork requested of me, twice, and numerous phone calls. The company still sends credit cards, so I shred them up and mail them back to the company.

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Dan Thorson
Rochester, MN · 5 months ago

Same thing happened to me when my father passed. I tried selling his boat that was in his name and I told them he had passed away. They told me he had to sign the title. So I turned around and signed it.

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Gypsyli
Ash Fork, AZ · 5 months ago

No joke...I feel for him. Had a similar situation with absolute morons at Wells Fargo.

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Ares
5 months ago

This crap happened to me!! 🤬🤬🤬 stupid ass bankers..

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Mona Mortimer Bawden Heger
Brooksville, FL · 4 months ago

This exact thing happened to my friend when his wife died. He was trying to find out what she owed so he could pay it. They refused to talk to him. He didn’t even know she had credit cards in only her name. He spoke with his attorney and was told if he is not on the cards and they can’t talk to him, he does not have to pay them off.

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Ludy Gibson
Cookville, TX · 5 months ago

Lol! I said the same when a bill collector called my home looking for my mother. I told him she had passed away 5 years prior. He said, "Do you have a new mailing address for her?" I said, "YES! 50000000 Gold Street, Heaven, and if you hear from her, tell her I love and miss her, and to he in touch. I'd love to speak to her too."

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D Italiano🇮🇹🧀🍷🥖
Los Angeles, CA · 4 months ago

Probably some idiot on the phone from another country that doesn’t speak English. Who does that? What a moron! May your wife rest in peace, sir💕🙏🏼

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King Lord
Nashville, TN · 9 days ago

had to be a female answering the bank phone

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Alan
18 days ago

Nuckin Futs

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Nope Nullify
Ocala, FL · 20 days ago

AI

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Joshua Sample
League City, TX · 23 days ago

poor guy 🙏...i bet the last even said ok thank you have a great day all in one breath and hung up!

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Jack Taylor
Bristol, TN · a month ago

max them out then....

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Jack Taylor
Bristol, TN · a month ago

bureaucrats

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G.W. Hayes
Wilmington, NC · a month ago

If he is not on it, no need for him to even worry about it, he will never have to pay a penny of it. And they are right, they cannot by law talk to him about her credit cards, and when they figure out she will never pay it, he will not have to talk to them about paying it.

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Jessica Nanya
Everett, WA · a month ago

I just tell them you better pull out your Ouija board

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Jeff Collier
League City, TX · a month ago

😂😂😂

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Amen-Rah
North Hollywood, CA · a month ago

this happened to me 😳

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Lopaka Junior
Makawao, HI · a month ago

😂😂😂

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Roger Roth
Carlsbad, CA · a month ago

A personal visit to the bank is in order with her death certificate.

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Paula
Steubenville, OH · a month ago

This is insanity, at it's best.

AmITheAsshole

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